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Garmin support documents suggest activities need to meet the following criteria to provide a VO2 max estimate:.You can also tweak these settings later in Garmin Connect. Find these settings under Settings > User Profile > Heart Rate on your device. The company also suggests completing the Heart Rate Zones setup too.This data will be used to calculate VO2 max figures better. Garmin suggests completing the User Profile with birth year, height, weight, and power zone settings.Still nothing? If you have a screen protector on your device, try removing it and replacing it with a new protector.Dry it as soon as possible with another cloth. Use device cleaning spray and a microfibre cloth to clean the surface.If your device’s display does light up but doesn’t acknowledge touches, you could try cleaning it. #Garmin express help updateTry to update your device’s software by connecting it to a PC or Mac and using Garmin Express (instructions above). It could be a software issue if the device is charging, but the screen doesn’t light up.This is only applicable if your Garmin device can be rebooted or restarted. ![]() To do this, plug it into a power source via the charger, and press and hold the power button for between 15-60 seconds until the display lights up.
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